Refund policy

All purchases from Jammer Vault are for digital items and are considered final sale.

Because digital items are delivered electronically and cannot be physically returned, we do not accept returns, refunds, exchanges, or order cancellations after an order has been placed, except where required by applicable law.

Customers are responsible for providing the correct Animal Jam username and ensuring that their Jam-A-Grams are unlocked and have sufficient space to receive their order.

If an order cannot be delivered because the customer provided an incorrect username, has locked Jam-A-Grams, or has a full mailbox, the customer should contact us at [EMAIL] so we can attempt to resolve the issue.

Nothing in this policy limits any consumer rights that cannot legally be waived.