Shipping policy
Digital Products Only
Jammer Vault sells digital items only. There are no physical products, packages, or traditional shipping deliveries.
How Delivery Works
After placing an order:
- Your order is reviewed.
- Your purchased item is prepared for delivery.
- The item is delivered through Animal Jam's available in-game delivery system.
IMPORTANT — Animal Jam Username
You MUST enter your Animal Jam username in the Notes section of your shopping cart.
Before purchasing, make sure:
- Your username is correct.
- Your Jam-A-Grams are unlocked.
- Your mailbox is not full.
- Your account is able to receive the delivery.
Most orders are completed within 1–3 hours. During periods of high order volume, delivery may take longer, but our stated maximum processing time is 24 hours, except where circumstances outside our reasonable control cause a delay.