Terms of service

By accessing or purchasing from Jammer Vault, you agree to these Terms of Service.

1. Digital Products

All products sold through Jammer Vault are digital items. No physical products are shipped.

2. Customer Information

Customers must provide accurate information when placing an order.

Your Animal Jam username must be entered in the Notes section of the shopping cart.

Customers are responsible for ensuring that their Animal Jam username is correct and that their Jam-A-Grams are unlocked and able to receive the purchased item.

We will never ask for your Animal Jam password.

3. Delivery

Orders are generally completed within 1–3 hours, although processing may occasionally take several hours.

Orders will not normally exceed 24 hours unless circumstances outside our reasonable control prevent fulfillment.

4. Final Sales

All purchases are final. Refunds, returns, exchanges, and cancellations are not accepted except where required by applicable law.

5. Prohibited Use

Customers may not use our store to engage in fraud, chargeback abuse, harassment, impersonation, or other unlawful activity.

6. Intellectual Property

Jammer Vault does not claim ownership of Animal Jam, Animal Jam Classic, WildWorks trademarks, characters, artwork, or other intellectual property belonging to their respective owners.

7. Independent Seller

Jammer Vault is an independent, third-party seller and is not affiliated with, sponsored by, endorsed by, or officially connected to WildWorks or Animal Jam.

8. Limitation of Liability

To the extent permitted by applicable law, Jammer Vault will not be responsible for indirect, incidental, or consequential losses arising from the use of our store or purchased products.

Nothing in these Terms is intended to exclude liability that cannot legally be excluded.

9. Changes

We reserve the right to update these Terms when necessary. Updated Terms will be posted on this page.